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PAIN POINTS

CATALYST GROUP HELPS CAVENDER AUTO FAMILY REVOLUTIONIZE TELECOM BILLING PROCESSES

Finance, IT, and procurement professionals understand the pain of telecom billing. Cavender Auto Family, with 18 unique dealerships, serving Texas and Oklahoma for over 80 years was looking to gain clarity and control over telecom billing to improve cost optimization and efficiency. Similar to other enterprise businesses, Cavender had challenges managing the complexity of their telecom inventory across multiple carriers, contracts and locations. 

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CAVENDER AUTO FAMILY

Telecom Expense Management l Cybersecurity l Network Management

l Internet l POTS Replacement

"Catalyst Group has revolutionized our billing processes, offering a
seamless, consolidated view of our voice and internet services
across all our sites and providers through their intuitive dashboard."

Ben Stillwagon

Director of IT

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SOLUTION

TELECOM BILLING MADE SIMPLE

Catalyst Group converted dozens of carrier invoices that were hard to interpret to actionable data in a centralized easy to use platform providing immediate access to reporting and analytics to optimize Cavender Auto Family's IT spending.

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  • Single Invoice: Streamlined multiple carrier bills into one invoice.

  • Inventory Management: View inventory and spend by location and provider. 

  • Expense Management: Provided variance analysis with detailed explanations.

  • Audit & Disputes: Billing disputes and credits handled on their behalf.

  • Invoice Management: Helped them ensure accuracy and avoid service disruptions, overages and late fees.

  • Reporting & Analytics: Targeted the data they needed to make decisions with visual real-time actionable reporting. 

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BUSINESS OUTCOMES

VISIBILITY, CONTROL AND OPTIMIZATION IN ONE PLATFORM

Cavender Auto Family transformed its billing process by implementing a comprehensive telecom expense management (TEM) solution. It improved decision-making and delivered substantial cost savings. This initiative provided detailed analysis and control over expenses, resulting in significant cost savings and improved budget allocation. 
 

  • Streamlined Management: Seamless visibility and management of contracts, ordering, inventory, procurement, trouble tickets and billing for all carrier services in one place.

  • Bill Pay: Streamlined multiple carrier invoices into one while empowering improved decision making and confidence by delivering the right information to better track overall spend and trends.

  • Save Money: Reduced monthly expenses by 20% and doubled the bandwidth of legacy internet services that improved application performance.

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