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PAIN POINTS

HANWHA AEROSPACE USA IMPROVES MOBILITY MANAGEMENT AND REDUCES COSTS

Hanwha Aerospace USA (HAU) sought to secure the optimal rate plan and gain a clearer understanding of their corporate wireless plan utilization. Additionally, they needed a partner to manage daily wireless support, enabling their IT department to focus on operational improvements.

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HANWHA
AEROSPACE USA

Mobility Management, Telecom Expense Management

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Catalyst Group has completely taken over our wireless mobility management – assuring us that all available cost savings methods are being utilized. The cost and time savings have been tremendous. Catalyst Group folks are always a joy to work with.

Steve Porter

IT Manager

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SOLUTION

CENTRALIZED MOBILITY MANAGEMENT

Catalyst Group partnered with Hanwha Aerospace USA to streamline their mobility management and achieve significant cost savings without changing carriers. The comprehensive solution included:​

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  • Unified Management Platform: Catalyst Group provided a single, centralized portal for managing all wireless services, giving HAU seamless visibility and control over their mobile inventory.

  • Quick Issue Resolution: A robust ticketing system was implemented, enabling HAU to efficiently handle service requests and minimize downtime.

  • Proactive Optimization: Continuous monthly optimization and proactive service reviews ensuring efficient ongoing management.

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BUSINESS OUTCOMES

INCREASED EFFICIENCY AND COST SAVINGS

The implementation of Catalyst Group’s mobility management solution brought transformative results to HAU. By optimizing their mobile services and simplifying operations, HAU experienced enhanced efficiency and significant financial benefits, empowering the organization to focus on core business improvements.

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  • Streamlined Management: Gained full visibility into mobile inventory across all employees, locations, and carrier accounts through a centralized portal, facilitating the efficient management of hundreds of mobile devices.

  • Enhanced Reporting: Easy access to reports, contract end dates, high data usage, and help desk tickets, all consolidated in one convenient location.

  • Significant Savings: Reduced monthly wireless expenditures by 40%, equating to $38,201 in total savings, which were redirected to support other IT initiatives.

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