top of page

PAIN POINTS

HOPEHEALTH FACED CHALLENGES MANAGING OVER 1,000 WIRELESS DEVICES FOR THEIR CARE TEAM ACROSS THE HEALTHCARE SYSTEM

For close to 50 years, HopeHealth has provided high-quality hospice, palliative, home care, dementia and grief support services with unmatched expertise, compassion, and respect for their community. Their mobile device inventory was in constant flux and required more management than they had time. Their CIO recognized the need for streamlined management and cost optimization despite a recent audit.

"I was guarded and skeptical during the sales process, but Catalyst Group delivered exactly what they promised and then some."

Gary Croteau

Chief Information Officer

BUSINESS OUTCOMES

IMPROVED MANAGEMENT

The use of mobile devices has skyrocketed, yet many businesses struggle with the tools, manpower, expertise, or time to manage them efficiently and control costs in an ever-changing market. HopeHealth, however, achieved significant benefits, gaining full visibility into their mobile inventory and usage trends across all employees and locations through a centralized, easy-to-use portal.

​

  • Reduced monthly wireless expenditures by $7,130, resulting in an annual savings of $85,560, which helped fund other IT initiatives.

  • Eased administrative burden on IT staff by efficiently managing a thousand corporate users giving staff time back in their day to focus on patient care.

  • Streamlined management with the ability to create and manage tickets for upgrades, new lines, transfers, cancellations, and suspensions.

  • Access to detailed reports, including contract end dates, high data consumption users, and help desk tickets

​

Picture2.jpg

SOLUTION

THE POWER OF VISIBILTY CAN NEVER BE UNDER ESTIMATED

After a thorough analysis, Catalyst Group significantly simplified and improved HopeHealth's mobility management and cost structure. This transformation was achieved without changing carriers, contract terms, hardware, or SIM cards, and their bills continued to come from Verizon.

​

  • Our software tool transformed HopeHealth's complex invoices into actionable data and compared this data against a database of over 12,000 monthly bills.

  • Implemented over 30 unique cost-saving strategies, including:

    1. Applying unpublished rates

    2. Leveraging unique rate structures

    3. Utilizing promotional discounts

  • An Analyst and Account Manager provide:

    1. Savings recommendations

    2. Continuous optimization on a monthly basis

Caregiver
hopehealth logo.png

HOPEHEALTH

Managed Mobility

bottom of page